All questions about the MediCrystal® Mats can be sent to MediCrystal LLC via email support@MediCrystal.com. We are willing to help you and reply most inquiries within several hours 7 days a week.
In order to solve any issues immediately, we provide you with the CEO level customer support.
We operate our customer service mostly through email but if you need to call us for urgent matters or leave a voicemail, the phone is (800) 362-2088.
Should you need to contact us via our mailing address, we can be reached at: MediCrystal LLC, 30 N Gould Street, Suite #5304, Sheridan WY 82801.
Please be aware that we are NOT medical professionals and cannot provide any medical advice, assistance or recommendations.
Please visit our Youtube channel (https://www.youtube.com/MediCrystal) for instructional videos and our website (http://www.MediCrystal.com) for more valuable information about our products and to download the most up to date version of the MediCrystal® Mat Owner’s Guide. Please, sign up for our promotions newsletter. We provide some special offers and discounts for our existing customers. All you need to do is to request it by email.
We believe you will be very pleased with our company, but more importantly, with the functionality and effects of our MediCrystal® Mats. We wish you and yours better health and quality of life.